|The Repair Process :|
Hold on to your receipt, this is your Proof of Purchase. Proof of Purchase is required to validate your Warranty. If no proof is provided we may not be able to cover the warranty.
A Deposit of $20 needs to be paid at the time of booking your item in for Assessment. If the fault is covered by the warranty, this will be fixed (if possible) before it is returned to you. If the fault is not covered by the warranty and there is a charge for repair, we will contact you with a quote of the repair cost before any further action is taken. We will contact you once your device is ready. This can take 10-15 working days or longer if parts need to be ordered in.
All second hand / refurbished mobile phones come with one month warranty unless otherwise stated. Ex leased computers / laptops comes with 3 months warranty unless otherwise stated. Warranty applies only on hardware no warranty on software if corrupted because of viruses or negligence of customer or unsafe browsing.
A $25.00 deposit will be taken at the time of booking a device in for repair.
Your Deposit will be refunded to you if:
Your Deposit will not be refunded if:
The Manufacturer Warranty applies if:
The Warranty may not apply and your device may not be repairable if:
What is Liquid Damage?
Liquid Damage refers to any signs of corrosion that may be present in the device on a printed circuit board, component or user interface. In some cases, the liquid damage may not be visible to the naked eye but can be detected with the use of a professional microscope.
Liquid damage causes ?latent damage? to the circuitry. This means that although the device may appear to be operational, there is internal degradation to the circuitry which may result in a failure.
Possible causes of liquid damage may include:
If you have set personal/lock codes on your device, please provide this to the sales person who is booking your device in for repair. This will help minimize repair turnaround time.
If your hardware has been in for repairs before, please let the sales person know this at the time of booking it in again.
- CAR AUDIO
- DD AUDIO
- Planet Audio
- POLK AUDIO
- CAR ALARM
- Fitting Kits
- PARkING AID
- Speakers & Sub
- Amplifiers & Cable
- Car Security
- Car Stereo
- Car Batteries
- Auto Electrical
- RADAR DETECTORS